FAQs - How to purchase an item on our store

Simple purchase - easily downloadable via your customer account

How to find an article

use the search bar 
via the Menu
via using the filter function in the left hand menu, as for instance in the category Embroidery.
or simply browse

You have found something you want o purchase

When you click on an item it enlarges
Beneath the item is the description. Please read them carefully to make sure it’s exactly what you are looking for. 


Choose a file format, which your sowing machine can work with.
If your file format isn’t listed, please write my e-mail, you may use the button „Fragen zum Artikel“ to do so
Right now I don’t support the file format .ART 
ebooks are always in .pdf file format. You will need a PDF reader to be able to read them.
Freebies, file formats that I provide for free, are only available in the formats mentioned in the description

Customer Account

Sign up for free. Choose menu, my account to set itup. You can always do so from the shopping cart as well. 
You will need to sign up before you are able to purchase, because the download files will be provided via your customer account.
You’ll need your Adress, as well as your email address to set up a proper account


You may choose your payment using pay in advance of PayPal
If you chose pay in advance, you’ll get a payment confirmation, in which your payment details are listed. After the payment has been received there will be a download link in your account profile. 
If you chose PayPal your download will be immediately available after your payment. 

Direct download 

After your successful payment you’ll find your direct download link in your customer account 
These download links will come as a limited time offer. 
Your download will be a zip-file container. You might need a Unzip software to extract the files.

Custom made products

Those products will be send, after the payment has gone through,  to your email address provided in the „Your Account“ section. 


You will receive an invoice via email in a pdf. file. 

Order processing Freebies

After you chose a freebie it will immediately show in your account download section.

further questions

please write to yvonne@cataffo.de
Have fun with the execution of your ideas.