cancellation policy


Decisive is the original German version here, read its translation here you can. The following text was translated by google translator.

Revocation Digital Content

Right of withdrawal (§ 13 BGB)
Sie have the right to withdraw within fourteen days without giving a reason this contract.
The withdrawal period shall be fourteen days from the date of contract.
To exercise your right, you have to (Yvonne Cataffo, Krönkampsweg 20, 25474 Ellerbek, e-mail: By means of a clear statement (eg a consigned by mail letter. , fax or e-mail) about your decision to withdraw from this contract, inform. You can sure use the attached model withdrawal form, but which is not compulsory.
To safeguard the withdrawal period it is sufficient that you send your communication concerning the exercise of the right before the expiration of the withdrawal period.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments we receive from you, including the costs of supply (with the exception of the additional costs arising from the fact that a different method of delivery than that offered by us, cheapest Standard GE - have selected), and to repay immediately latest within fourteen days from the date on which the notification has been received through your cancellation of this contract with us. For this redemption, we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; in any case you will be charged fees because of this repayment.